Podcast Episode
15: Building a Coaching Culture – Bruce Love
15: Building a Coaching Culture – Bruce Love
Show Notes
Bruce Love has guided the development of a performance-focussed coaching culture in a call centre environment in the aviation industry, with an impact on operational measures and employee engagement. This has been part of a business transformation program that commenced over three years ago. Being involved up front in redefining the organisation structure and recruitment for key positions was an opportunity to create the foundations for a coaching culture. Bruce discusses what a coaching culture looks like, drawing on his background in the arts. He outlines how his Capability team developed and sustains coaching mindset, skills and behaviours across the organisation.
Resources
Bruce Love’s Performance Framework
Reading List: Fierce Leadership by Susan Scott
Fierce Conversations by Susan Scott
Connected by Nicholas Christakis & James Fowler
Tribal Leadership by Dave Logan, John King, and Halee Fischer-Wright
The Four Mindsets by Anna-Lucia Mackay
Sapiens by Yuval Noah Harari
Homo Deus by Yuval Noah Harari
Your host
Michelle Ockers
An award-winning speaker, Michelle brings decades of learning and development experience as she interviews business leaders and learning professionals to uncover interesting stories, authentic conversations, and new insights.
Previous Podcast Episode
14: Building a Community of Practice – Emelia Winter
Never Miss an Insight
Keep the learning coming and check out our other recent episodes. Or subscribe to get podcast updates via email so you’ll never miss out on the latest tools, inspiration, and advice for beginner and advanced L&D professionals alike.
Get More Learning Uncut
We help organisations all over the world thrive with contemporary organisational learning. Whether you need support with your strategy, L&D capabilities, or something else, we can help you launch your next learning transformation.