Podcast Episode
20: Demystifying Tax Law Using Microlessons – Simon Paton
20: Demystifying Tax Law Using Microlessons – Simon Paton
Show Notes
Did you ever get a letter from the Australian Taxation Office (ATO) and struggled to decipher the technical jargon and legal language? Simon Paton is changing this! Simon talks to us about the strategic shift for the ATO to reinvent itself. A key part of this is building better relationships with taxpayers and other community groups. His work to improve written communication of ATO decisions is making a difference – one microlesson at a time.
Your host
Michelle Ockers
An award-winning speaker, Michelle brings decades of learning and development experience as she interviews business leaders and learning professionals to uncover interesting stories, authentic conversations, and new insights.
Previous Podcast Episode
19: Mapping the Learner Journey – Tanya Lau
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