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Podcast Episode

153: Future-proofing Your Organisation with Adaptive Skills  – Lozanne Pretorius

September 10, 2024
46min 15sec
153: Future-proofing Your Organisation with Adaptive Skills  – Lozanne Pretorius

Show Notes

In this episode of Learning Uncut, Lozanne Pretorius discusses how Mitsubishi Motors Australia has used the MiCareerTrak program to foster a customer-centric culture in an industry facing rapid technological and customer expectation changes. She explains how the program was designed to build adaptive skills and resilience, essential for navigating the volatile, uncertain, complex, and ambiguous (VUCA) world of work. By positioning learning and development as a strategic pillar, the organisation has seen improvements in customer experience, profitability, and employee engagement, making L&D a key driver of organisational transformation.

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Michelle Ockers
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Michelle Ockers

An award-winning speaker, Michelle brings decades of learning and development experience as she interviews business leaders and learning professionals to uncover interesting stories, authentic conversations, and new insights.

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