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Podcast Episode

172: Human-Centred Approach to AI Literacy – Christine Gaynor-Patterson

October 7, 2025
45min 11sec
172: Human-Centred Approach to AI Literacy – Christine Gaynor-Patterson

Show Notes

Christine Gaynor-Patterson joins Michelle Ockers to share how she and her L&D team enabled 10,000 professionals in a large US-based organisation to support workforce AI literacy. Drawing on her blend of experience in education, change management and learning design, Christine approached AI as a tool to enable humans to do better work. She discusses her team’s framework for AI literacy, change enablement strategies, and how they tailored support at scale. A practical, example of how L&D can lead responsibly in the evolving AI landscape.

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Michelle Ockers
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Michelle Ockers

An award-winning speaker, Michelle brings decades of learning and development experience as she interviews business leaders and learning professionals to uncover interesting stories, authentic conversations, and new insights.

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