Podcast Episode
172: Human-Centred Approach to AI Literacy – Christine Gaynor-Patterson
172: Human-Centred Approach to AI Literacy – Christine Gaynor-Patterson

Show Notes
Christine Gaynor-Patterson joins Michelle Ockers to share how she and her L&D team enabled 10,000 professionals in a large US-based organisation to support workforce AI literacy. Drawing on her blend of experience in education, change management and learning design, Christine approached AI as a tool to enable humans to do better work. She discusses her team’s framework for AI literacy, change enablement strategies, and how they tailored support at scale. A practical, example of how L&D can lead responsibly in the evolving AI landscape.
Resources
Christine Gaynor-Patterson LinkedIn profile
Learning Uncut’s Reflection & Discussion Guide: Artificial Intelligence in L&D
3 steps to using learning personas for upskilling and sample persona (resource created by Christine)
Learning Uncut episode 135: Gamification and scenario based learning – Claire Seldon

Your host
Michelle Ockers
An award-winning speaker, Michelle brings decades of learning and development experience as she interviews business leaders and learning professionals to uncover interesting stories, authentic conversations, and new insights.

Previous Podcast Episode
171: AITD L&D Capability Framework – Ben Campbell and Lisa Elias
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