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Podcast Episode

Disruption Series: Practical Guidance on Performance Support – Guy Wallace

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April 4, 2020
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29min 19sec
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Disruption Series: Practical Guidance on Performance Support – Guy Wallace
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Show Notes

This episode is part of the Learning Uncut Disruption series.  This pop-up daily series aims to equip learning professionals with practical guidance and tips to get started or scale up with practices needed as part of their organisational response to the global COVID-19 pandemic.

Guy Wallace is a performance analyst and instructional designer.  He draws on several decades of field experience to provide guidance on developing effective performance support (aka ‘job aids’).  The conversation starts with analysing performance requirements through to designing good quality job aids and making them readily accessible.

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Resources

Episode N Transcript
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Barry Boothe’s: Job Aid Job Aid (whimsical)
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Free PDF: Donald Bullock’s Performance Based Job Aids and Training (1983)
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T&D: Guidance Via Directory, Ensampler or Query
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Book: Job Aids and Performance Support by Rossett and Schafer
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Job Aids 101 – webinar recording and resources from Russ Powell whose work on ‘Damn Good Job Aids’ is mentioned by Guy.
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Dave Ferguson’s ‘ensampler’ - Examples, instances, and models for improving results at work. Includes examples of job aids
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Michelle Ockers
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Michelle Ockers

An award-winning speaker, Michelle brings decades of learning and development experience as she interviews business leaders and learning professionals to uncover interesting stories, authentic conversations, and new insights.
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