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Podcast Episode

107: Supporting Work Teams – Katrina Moss

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September 13, 2022
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51min 03sec
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107: Supporting Work Teams – Katrina Moss
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Show Notes

Katrina Moss from Shopify updates on the embedding of growth mindset in practices across the organisation, including as a key foundation for learning. One exciting new development in the work of L&D at Shopify is to support the effectiveness of work teams. The organisation is now digital by design, with teams spending very little time physically together. They are being very deliberate in ensuring that teams have a small number of well designed gatherings each year that build trust, connection and overall team effectiveness. Katrina walks us through how this body of work has built and the three-tier service offering from L&D to support work teams.

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Episode 107 Transcript
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Katrina Moss LinkedIn profile
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Learning Uncut Ep 64 Adopting Growth Mindset in an Organisation – Katrina Moss
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Atlassian Team Playbook – Build strong teams with Plays (free workshop resources for addressing common team challenges and starting important conversations)
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Liberating Structures – inclusive and engaging facilitation structures
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Enneagram types
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An Everyone Culture: Becoming a Deliberately Developmental Organization by Robert Kegan (book) – recommended by Katrina for an approach to help you get curious about your culture
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Michelle Ockers
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Michelle Ockers

An award-winning speaker, Michelle brings decades of learning and development experience as she interviews business leaders and learning professionals to uncover interesting stories, authentic conversations, and new insights.
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