Compliance Training
Compliance Training is Broken. Let’s Fix it Properly.
CARE Compliance transforms compliance from a box-ticking obligation into a culture that actually protects your people and your organisation.
Book a free discovery callReality check
The Box is Ticked. Nothing Has Changed.
Nobody comes to work to break the law, and nobody turns up to put a colleague in danger, to create a hostile environment, or to ignore a safety hazard. Yet the way we teach people to stay safe, legal, ethical and healthy at work is so far removed from the experience of actual work that nothing sticks. We race people through click-next elearning to reach the quiz, we tick the box, we file the report and we call it done. It is not done, as the Judiciary needs more.
In January 2026, the Queensland Industrial Relations Commission handed down a decision to make every HR and L&D leader in Australia sit up. In Loquias v The Star Entertainment Group, an employer was found vicariously liable for sexual harassment despite having a comprehensive policy, formal procedures and mandatory training, and the court did not criticise the content. It found the delivery fundamentally flawed, because managers were completing compliance training while simultaneously running the casino floor. It was moved online because it was quicker and cheaper, and the ruling was clear: genuine training cannot reasonably occur when employees complete training while attending to their duties.
Your tick in the box is not the safety net you think it is. Nor should it be. Learning requires behaviour change, not box ticking.
Compliance Review Framework
Introducing Our CARE Compliance Process
When your organisation genuinely cares about its people, its people genuinely care about compliance. That is not idealism; that is culture, and culture is built deliberately, through diagnosis, design choices, campaigns, and systems thinking. With the courage to treat compliance learning with the same intelligence and creativity L&OD bring to everything else.
CARE Compliance is a four-phase advisory engagement that takes you from an honest audit of where you are now to a compliance culture that changes behaviour rather than just dashboard numbers. You may not even need to change your content, just how you talk about it and present it to your teams.
Book a free discovery callCARE Compliance is a four-phase advisory engagement that takes you from an honest audit of where you are now to a compliance culture that changes behaviour rather than just dashboard numbers. You may not even need to change your content, just how you talk about it and present it to your teams.
Phases
Our Four Phase Method
Born from our experience with our tried and tested Strategy Builder process, our CARE Compliance process is a four-phase advisory engagement that takes you from an honest audit of where you are now to a compliance culture that changes behaviour, not just dashboard numbers. Delivered in as little as three months.
Months 1 to 2
Phase 1: Curiosity
We audit your current compliance approach honestly, exploring who does what, how often and with what results, and identifying the gaps between policy, legal obligations and lived behaviour. We agree success measures with you before anything undertaken so everyone knows the goals.
Month 2
Phase 2: Advice
An executive report and presentation that makes the case for a new approach, with a clear campaign concept and the evidence your Senior Leaders and Board need to say yes to doing this differently.
Months 2 to 3
Phase 3: Rebuild
Together we design your ‘We Care, I Care’ campaign: the learning experiences, campaign assets, communications and manager toolkits that make compliance genuinely part of your culture, not a module but a movement. We do it together, so the opportunity is replicable in the future, as laws change and audits add new mandatory modules.
Month 3 and ongoing
Phase 4: Embed
We will support your launch, engagement monitoring and ongoing coaching. We measure behaviour change rather than simply completion rates and build your L&D team’s capability to own this for the long term.
Effective compliance programmes can be up and running within 3 months.
The 3R's
Built on the 3Rs
The learning design for CARE Compliance Rebuild is grounded in campaign learning and the 3Rs framework from Michelle Parry-Slater’s globally successful book, The Learning and Development Handbook, a practical lens for designing learning that starts with people rather than paperwork by focusing on the moments that matter, or the Kairos moments.
Book a free discovery callRequired
The minimum a learner genuinely needs to be safe, legal, ethical and healthy in work: not everything in the policy, but the essence, stripped back and purposeful.
Resourced
Carefully curated materials that support people as they apply their learning in the flow of real work, the layer that says: if you found that useful, here is what helps next.
Referred
The community layer: encouraging people to share, question and refer learning back into their teams, because when colleagues teach colleagues, compliance becomes culture.
Case study
This is Not Theory. It Works.
A major UK broadcaster built their entire Code of Conduct programme around a single question borrowed from one of their own TV shows: is it okay? Over six weeks, one Code of Conduct topic per week, they ran a campaign rather than a course, with peer video stories, manager toolkits, digital posters throughout the office and scenario-based e-learning featuring real scenarios from real people across the organisation, from the chief executive to the graduate intern.
The training had previously sunk without trace twice, and the campaign worked. Gifts and hospitality declarations went up and stayed up, conflict of interest declarations went up and stayed up, and the result was measurable, lasting behaviour change rather than a completion report.
Listen to Podcast EpisodeThe training had previously sunk without trace twice, and the campaign worked. Gifts and hospitality declarations went up and stayed up, conflict of interest declarations went up and stayed up, and the result was measurable, lasting behaviour change rather than a completion report.
Case study: Acteon Learning with Channel 4, discussed in Learning Uncut Episode 144 and featured in The Learning and Development Handbook by Michelle Parry-Slater.
About Michelle Parry-Slater
Delivered by Michelle Parry-Slater
Michelle is Director of Learning Uncut, Host of the Learning Uncut Podcast and author of The Learning and Development Handbook. She is also founder of Kairos Modern Learning in the UK, a boutique L&OD consultancy started in 2014. She brings a unique combination of UK and Australian market experience, evidence-based practice and two decades of practical consultancy. She has worked on compliance programmes with organisations across the corporate, public and not-for-profit sectors, from global enterprises to local government, helping them build learning that actually changes behaviour rather than just filling a dashboard.
Compliance is your shop window. Right now, most L&D teams are putting their worst products in it for 100% of their audience to look through. Let’s change that together.
Ready to Find Out if This is Right For You?
Book a free 30-minute discovery call with no obligation, just an honest conversation about your compliance learning and what is possible to make it effective and legal.
Book a free discovery callQuestions
FAQs
We already have compliance training. Why would we need this?
If your current approach is primarily mandatory elearning with a quiz, you have compliance theatre rather than compliance culture, and a Queensland court confirmed in January 2026 that this approach may not even protect you legally. We work with what exists, wherever possible, and are not here to burn everything down or rebuild from scratch, unless that is what is needed. We start with Curiosity to establish what is and is not working for you.
We are a small organisation. Is this relevant for us?
Yes. CARE Compliance scales to any organisation. Everyone who cares about their staff being safe, legal, ethical and healthy in work can benefit from our process.
How is this different from buying a compliance elearning library?
An elearning library gives you content, while this gives you strategy, culture change, a learning campaign and a compliance approach that stands up legally and actually shifts behaviour. Content without a strategy is how you risk something going wrong and ending up in front of a court.
Can we just commission Curiosity and Advice to start?
Absolutely. Many clients begin with finding out their true compliance conditions to build the business case internally and then commission Rebuild and Embed once leadership buy-in is confirmed.
Is this available globally?
Yes. we work with organisations in Australia, the UK and globally, with either in-person or virtual sessions available. Whatever suits you best, because wherever you are in the world, you and your colleagues deserve to be safe, legal, ethical and healthy in work.