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Podcast Episode

126: Rethinking Regulatory Learning – Deb Van Rensburg

July 11, 2023
51 minutes 28 seconds
126: Rethinking Regulatory Learning – Deb Van Rensburg

Show Notes

Deb Van Rensburg, who leads Enterprise Regulatory Learning at National Australia Bank (NAB) discusses how they have evolved their approach to regulatory learning. We cover the 3-stage approach they used to streamline content and improve the learner experience. This includes the use of real-world scenarios and inclusive design practices to ensure that every participant feels seen and finds relevance beyond their specific roles. We also discuss how Deb got critical stakeholders on board with changes and has established an ongoing governance process.

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Michelle Ockers
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Michelle Ockers

An award-winning speaker, Michelle brings decades of learning and development experience as she interviews business leaders and learning professionals to uncover interesting stories, authentic conversations, and new insights.

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