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Podcast Episode

84: Defining Training Needs with Business Data – Guy Wilmshurst-Smith

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August 3, 2021
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60min 58sec
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84: Defining Training Needs with Business Data – Guy Wilmshurst-Smith
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Show Notes

Network Rail operate the British rail network infrastructure.  Over the past two years they’ve radically shifted how they identify training needs for their maintenance and engineering teams.  They have figured out how to use data on the operational performance of the network to identify skill requirements.  Guy Wilmshurst-Smith discusses how they got started and have continued to evolve and scale their approach.  He shares lessons about working with business data that make this an important case study for all L&D professionals who want to create business value.

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Resources

Guy Wilmshurst-Smith LinkedIn profile
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Network Rail Website
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Unlocking the potential of analytics in Learning, Guy’s presentation at Learning Technologies UK 2020
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PA Consulting Website
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How data insights can transform rail skills, article from PA Consulting
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Sample screenshots from Network Rail's training demand analysis tool
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Michelle Ockers
Your host

Michelle Ockers

An award-winning speaker, Michelle brings decades of learning and development experience as she interviews business leaders and learning professionals to uncover interesting stories, authentic conversations, and new insights.
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