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Podcast Episode

113: Listening: A Critical L&D Skill - Shaheen

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December 6, 2022
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52min 20 sec
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113: Listening: A Critical L&D Skill - Shaheen
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Show Notes

Listening is a critical skill to increase the impact of Learning and Development professionals. Our guest, Shaheen, shares her personal journey with deep listening and how that has increased her effectiveness in her work. We weave this theme in with the story of Project Oxygen Mask, a mental health campaign conceived after noticing her own mental state and listening to others in the organisation to understand their experience. The campaign, designed in conjunction with a mental health expert in her organisation, HireUp, was run quickly and lightly on Slack. Full of great tips and resources to help us all improve our listening practices.

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Episode 113 Transcript
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Shaheen LinkedIn profile
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HireUp website
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Deep Listening. Impact beyond words – podcast by Oscar Trimboli
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How to listen by Oscar Trimboli -book and range of resources including 90-day listening challenge, quiz and practice cards
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Circle of Concern and Circle of Influence mental model
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Why we all need to practice emotional first aid – Guy Winch TED Talk
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Emerging Stronger Roundtable Series – Exploring Thinking Habits and four lenses to help shift your practice as an L&D professional: data, community, technology and experiment
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Michelle Ockers
Your host

Michelle Ockers

An award-winning speaker, Michelle brings decades of learning and development experience as she interviews business leaders and learning professionals to uncover interesting stories, authentic conversations, and new insights.
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