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Podcast Episode

130: Mission Driven L&D: San Diego Zoo – Dustin Lacasse

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September 5, 2023
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1hour 4mins 50secs
130: Mission Driven L&D: San Diego Zoo – Dustin Lacasse
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130: Mission Driven L&D: San Diego Zoo – Dustin Lacasse
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Show Notes

Join Michelle Ockers for a compelling conversation with Dustin Lacasse, the L&D Lead at the San Diego Zoo, as they delve into the world of non-profit L&D. Lacasse shares his personal experiences, highlighting both the challenges and possibilities. He brings to light his team’s strategic approach to performance management by moving away from a “needs improvement” to a “developing towards standards” model. He also discusses data-driven refinements and meaningful learning pathways all within the Zoo’s unique ecosystem. Discover how the San Diego Zoo drives global impact through its conservation mission.

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Resources

Episode 130 Transcript
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Dustin Lacasse LinkedIn profile
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San Diego Zoo Wildlife Alliance website
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Succession Planning that Works by Michael Timms (book)
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How Performance Management is Killing Performance and What to do About It by M Tamra Chandler (book)
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A Manager’s Guide to Agile Performance Management by Jenna Bunnell (Trainingindustry.com article)
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Succession Planning. Article from Learning and Performance Institute (LPI)
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Michelle Ockers
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Michelle Ockers

An award-winning speaker, Michelle brings decades of learning and development experience as she interviews business leaders and learning professionals to uncover interesting stories, authentic conversations, and new insights.
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