Develop and implement a tailored learning strategy with L&D Strategy Accelerator
Find Out More
Podcast Episode

Disruption Series: Practical Guidance on Performance Support – Guy Wallace

Calendar Icon
April 4, 2020
Clock Icon
29min 19sec
Disruption Series: Practical Guidance on Performance Support – Guy Wallace
Microphone icon
Disruption Series: Practical Guidance on Performance Support – Guy Wallace
File icon

Show Notes

This episode is part of the Learning Uncut Disruption series.  This pop-up daily series aims to equip learning professionals with practical guidance and tips to get started or scale up with practices needed as part of their organisational response to the global COVID-19 pandemic.

Guy Wallace is a performance analyst and instructional designer.  He draws on several decades of field experience to provide guidance on developing effective performance support (aka ‘job aids’).  The conversation starts with analysing performance requirements through to designing good quality job aids and making them readily accessible.

Folder Icon


Episode N Transcript
Download Transcript
Barry Boothe’s: Job Aid Job Aid (whimsical)
Go to resource
Free PDF: Donald Bullock’s Performance Based Job Aids and Training (1983)
Go to resource
T&D: Guidance Via Directory, Ensampler or Query
Go to resource
Book: Job Aids and Performance Support by Rossett and Schafer
Go to resource
Job Aids 101 – webinar recording and resources from Russ Powell whose work on ‘Damn Good Job Aids’ is mentioned by Guy.
Go to resource
Dave Ferguson’s ‘ensampler’ - Examples, instances, and models for improving results at work. Includes examples of job aids
Go to resource
Michelle Ockers
Your host

Michelle Ockers

An award-winning speaker, Michelle brings decades of learning and development experience as she interviews business leaders and learning professionals to uncover interesting stories, authentic conversations, and new insights.
Microphone icon

Never Miss an Insight

Keep the learning coming and check out our other recent episodes. Or subscribe to get podcast updates via email so you’ll never miss out on the latest tools, inspiration, and advice for beginner and advanced L&D professionals alike.
Learning Uncut Icon White

Get More Learning Uncut

We help organisations all over the world thrive with contemporary organisational learning. Whether you need support with your strategy, L&D capabilities, or something else, we can help you launch your next learning transformation.