This episode is part of the Learning Uncut Disruption series. This pop-up daily series aims to equip learning professionals with practical guidance and tips to get started or scale up with practices needed as part of their organisational response to the global COVID-19 pandemic.
Guy Wallace is a performance analyst and instructional designer. He draws on several decades of field experience to provide guidance on developing effective performance support (aka ‘job aids’). The conversation starts with analysing performance requirements through to designing good quality job aids and making them readily accessible.