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Podcast Episode

Elevate 25: Skills Development – Success Story – Sales Team in Retail Bank

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December 19, 2023
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Elevate 25: Skills Development – Success Story – Sales Team in Retail Bank
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Show Notes

Continuing their series on skills development, Ravina Bhatia and Michelle Ockers walk through a real world case study from a mid-sized Australian Retail Bank to showcase the application of Learning Uncut’s three stage process for skills development. This example highlights how the context of the team/organisation influences skills development and details the level of impact that the approach had. It brings to life the principles, elements and process for skills bulding covered in previous episodes in this series.

This is the seventh – and final – episode in our current Learning Uncut Elevate series on Skills Development.

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Resources

Transcript
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• Michelle Ockers LinkedIn profile
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• Ravina Bhatia LinkedIn profile
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• Navigating the Skills Crisis: The Talent Paradox: Part 1 by Ravina Bhatia (Blog post)
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• Checklist: Skills Development – Before You Begin. Use this checklist to ensure you've covered the essentials before diving into your skills development initiative.
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• Introduction to Skills Development webinar recording
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Michelle Ockers
Your host

Michelle Ockers

An award-winning speaker, Michelle brings decades of learning and development experience as she interviews business leaders and learning professionals to uncover interesting stories, authentic conversations, and new insights.
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