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Podcast Episode

136: Just-In-Time Support – Low Tech, High Connection – Matt Garratt and Blake Sohier

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November 28, 2023
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54min 03sec
136: Just-In-Time Support – Low Tech, High Connection – Matt Garratt and Blake Sohier
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136: Just-In-Time Support – Low Tech, High Connection – Matt Garratt and Blake Sohier
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Show Notes

IOR is a small, innovative Australian family owned and operated business with a diverse range of services in the ‘fuels’ industry. This episode focuses on supporting drivers who deliver fuel to remotely operated 24-hour diesel stops that service remote areas of Australia. While the business is high tech the learning and performance support approach is a fit-for-purpose mix of digital, offline and human connection – with a philosophy of Just In Time rather than Just In Case.

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Resources

Episode 136 Transcript
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Matt Garratt LinkedIn profile
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Blake Sohier LinkedIn profile
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IOR website
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Matt’s presentation on JIT learning from the HR + L&D Innovation and Techfest 2023 in Sydney
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Axero solutions – intranet platform used by IOR
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Michelle Ockers
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Michelle Ockers

An award-winning speaker, Michelle brings decades of learning and development experience as she interviews business leaders and learning professionals to uncover interesting stories, authentic conversations, and new insights.
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