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Podcast Episode

32: Supporting work with Human-Centred Design - Shawna Murray

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August 8, 2019
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32: Supporting work with Human-Centred Design - Shawna Murray
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Show Notes

Do you find yourself offering solutions before you’ve finished hearing about or properly understanding the problem? Would you like your team to work more collaboratively and think more innovatively? Is your organisation ready for a mindset shift around how it solves problems day-to-day? In this episode, Shawna Murray shares their journey of introducing Human-Centred Design as a way of working and creating a high-performance culture at Coal Services.

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Resources

Episode 32 Transcript
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Video: What is design thinking?
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Video: The Power of Listening |William Ury
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Coal Services Innovator’s Toolkit:
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Human Centred Design – Get Started!
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Michelle Ockers
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Michelle Ockers

An award-winning speaker, Michelle brings decades of learning and development experience as she interviews business leaders and learning professionals to uncover interesting stories, authentic conversations, and new insights.
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